You may cancel your order any time within seven (7) working days, beginning on the day after you received the goods. We will refund the price of the goods in full, however the delivery costs originally paid are non-refundable unless your entire order is cancelled within seven (7) working days of receipt of goods. You will be responsible for the cost of returning the goods to us.
If a refund is payable to you we will process the refund as soon as possible, and, in any case within thirty (30) days of the day you gave written notice of cancellation.
To cancel an order you must return the goods to us immediately. Unwanted items, unless faulty, should be returned in a re-saleable condition. The items should be undamaged and unused and please return all original packaging and labels. We try hard to accept all returns, in the unlikely event that an item is returned to us in an unsellable condition, we may have to send it back to you. The goods are returned at your own cost and risk.
You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.
Non Returnable Items
Non returnable items include those made to your specification, clearly personalised items, or items which by reason of their nature cannot be returned (such as hosiery) or are liable to deteriorate or expire rapidly.
If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund for defective goods.
If a refund is payable to you, we will use the same method used by you to pay for your order.
Firstly Print and return this Returns Form to:
USC Online Returns
Olympic Business Park
We would recommend that you return your items via registered post. Nothing in our returns policy is intended to affect your statutory rights.